Corporate & Commercial Operations
Contact our Corporate office on +44 (0) 1224 785785
Our corporate office is situated in the new regenerated waterfront area of Dundee. The £1 billion regeneration of Dundee’s waterfront area is well underway and with a rapidly expanding business, we have taken the opportunity to relocate part of our corporate operations to the heart of this prestigious and visionary development. Our corporate headquarters is now home to a growing team, forming the base for any commercial, operational, business development and recruiting activities.
Our office in Badentoy Park Portlethen is an extension of our Dundee Office, with members of all departments working here as well as allowing space felxible working spare for any Technical or Operational team members to utilise when working on location. Our Aberdeen Office provides additional operational support to vessels across the fleet.
To provide safe and efficient vessels to our customers.
- By compliance with all applicable regulatory standards and industry guidance
- By operation of a robust Safety & Environmental Management System
- By utilisation of industry marine assurance schemes, as well as implementation of our separate and unique company scheme
- By offering high quality vessels with proven track records
- By aiming for 100% uptime and prevention of situations where delivery of service is not achieved
- By ongoing engagement with all our customers throughout the duration of all working partnerships
We are committed to providing a working environment which is safe for all workers. This is achieved by complying with all relevant legal requirements and industry best practice to ensure that all risks which could arise from our activities are assessed and either eliminated or reduced as low as reasonably practicable. Safe systems of work are provided and maintained, and staff and contractors are trained to carry out their duties.
We recognise that we have a responsibility for the protection of the environment. We ensure all work processes are conducted with due regard to safeguarding the environment and have adopted best available techniques in order to minimise or eliminate harmful releases to air, land and water. We manage the environmental impact of our activities in compliance with relevant environmental legislation, and strive to go beyond these requirements whenever possible.
We actively encourage all of our people to involve themselves in all QHSE aspects of our operation by fostering an 'open door’ culture where every individual is able to freely discuss any ideas for improvement.
We are committed to various policies of continuous improvement, following regulatory requirements and industry best practice. Through internal and external audits, regular review of our systems, experience transfer and training, we are fully committed to continuously maintain and improve our organisation.We actively participate with all clients, applicable industry bodies and other authorities in developing standards.
From our commitment to continuous improvement, we have developed and implemented a unique company scheme for marine assurance:
Ship handling
We recognise that our Masters and Senior Deck Officers should be competent ship handlers, and not just in DP mode. Our training programme requires a minimum number of certain operations, requiring both manual and DP ship handling, under varying weather conditions and light conditions.The system is first managed onboard, with satisfactory completion signed off by the Master. An individual does not obtain ‘green’ status until final satisfactory assessment by our own experienced Fleet Master. New hires into senior positions are externally assessed upon joining the vessel. Individuals are then subject to ongoing external assessment at set intervals.
Assurance Voyages
To coincide with our rigorous QHSE procedures and to support our crews on board all vessels, we have a designated Fleet Master who operates our Vessel Assurance system. Our Fleet Master works within the QHSE Department, supporting the onshore and offshore line organisation with the implementation and improvement of a multi-faceted management system. We have devised our own scope and reporting format from our experience with other industry schemes. This initiative helps to support the development of procedural enhancements based on our vigorous management system audit and review process. Our aim is for each vessel to undergo at least two assurance voyages per year, one per crew. During these voyages our Fleet Master is there to support the promotion of ISM code awareness and the implementation of the management system company wide.
Additional Training / Safety Coaching
We carry out additional training and safety coaching for all our sea going staff. This is conducted in their workplace onboard and helps to ensure the highest safety and environmental protection standards are in place.
Self-Management
Our unique self-management model for vessel budgets empowers our crews with a sense of ownership and results in more efficiency being realised. Vessels can identify and order a product or service from a pre-approved supplier and arrange delivery of the same direct to the vessel, all without the need to consult shore management. This greatly reduces the time between any requirement arising and the product or service arriving onboard. As well as the excellent gains in efficiency this model provides, the empowerment of our crews is reflected in the maintenance standards onboard, in the wider safety culture and on our continuous improvement.
Shore Management is not completely removed from the self-management model:
- Vessel budgets are set in line with our years of experience of operating PSVs
- Suppliers are pre-approved in line with our Quality Management System
- Vessel budgetary performance is monitored with the vessel Regular vessel visits confirm the effectiveness of the system
Note * We are aware that unscrupulous individuals are posing as members of our Personnel/Recruitment team offering positions to try and defraud crew seeking work. Please only use the emails linked through this page to apply for positions.
Contact Sheena Holland Recruitment@fletcher-group.com
"Fletcher's flexible and innovative approach to business and the professionalism of their crew has played an important role in helping us deliver a safe, reliable and cost-effective service to our clients. We look forward to building on this going forward as we continue to seek new and exciting opportunities in an exceptionally competitive marketplace."
“[We would] like to thank you and the rest of the crew on the FS Aberdour for your assistance, positive attitude and total flexibility during the last 5/6 weeks since we started this Project. The communication has been invaluable with all the challenges that have faced us. Thank you very much for your assistance, you’re all a credit to your team on-board the FS Aberdour and also Fletcher Group.”
“It was a pleasure to work with all of you, especially when the project is completed without any operation issue on the fluids / cement / waste management side. It was a great success to complete this.”
“I cannot thank you enough for the work that you have done for us, all credit to you and your crew. I will be passing back some very positive comments. On behalf of both the Standard Princess and her crew and also the Standard Supplier, I appreciate all your help.”
"[We] would like to take the opportunity to thank you and your Team for the level of support that you have given us with both vessels through this campaign. The vessel Masters and crews have been an absolute credit to your organisation and I would look forward to working with Fletcher Group again in the future if this is the manner in which you conduct your business.
I would like to wish you all every success and I am sure that we will work again in the not-too-distant future."
It has been a please working with you! Thank you for your support the past few months and th flexible attitude of your crew. This was much appreciated by our team.
"Fletcher's flexible and innovative approach to business and the professionalism of their crew has played an important role in helping us deliver a safe, reliable and cost-effective service to our clients. We look forward to building on this going forward as we continue to seek new and exciting opportunities in an exceptionally competitive marketplace."
Oilchart, 2016“[We would] like to thank you and the rest of the crew on the FS Aberdour for your assistance, positive attitude and total flexibility during the last 5/6 weeks since we started this Project. The communication has been invaluable with all the challenges that have faced us. Thank you very much for your assistance, you’re all a credit to your team on-board the FS Aberdour and also Fletcher Group.”
Centrica, June 2017“It was a pleasure to work with all of you, especially when the project is completed without any operation issue on the fluids / cement / waste management side. It was a great success to complete this.”
Perenco, August 2017“I cannot thank you enough for the work that you have done for us, all credit to you and your crew. I will be passing back some very positive comments. On behalf of both the Standard Princess and her crew and also the Standard Supplier, I appreciate all your help.”
Centrica, November 2017"[We] would like to take the opportunity to thank you and your Team for the level of support that you have given us with both vessels through this campaign. The vessel Masters and crews have been an absolute credit to your organisation and I would look forward to working with Fletcher Group again in the future if this is the manner in which you conduct your business.
I would like to wish you all every success and I am sure that we will work again in the not-too-distant future."
Ineos, July 2018It has been a please working with you! Thank you for your support the past few months and th flexible attitude of your crew. This was much appreciated by our team.
Allseas, February 2019